FAQs
Do you only accept online entries?
Entering online is the only way of entering our event and guarantee of a ticket/s.
Are there any age restrictions?
Rider tickets carry a minimum age of 9-yrs (a consent form signed by their accompanying parent/guardian will be required).
Riders under the age of 18 must be accompanied by a parent or guardian that is a ticket holder.
Will I be refunded if the event is cancelled?
We will always endeavour to avoid cancellation. If the event is cancelled by us for a reason that is covered by our event insurance we will issue a full refund to the purchaser. We will not be held liable for any other expenses incurred to the purchaser as a result of such cancellation.
Can I bring my partner?
Of course! Non-riding partners and family are welcome to attend the event with a Village Pass ticket. This will allow them to camp and enjoy the village, brands and vendors on site. However, they’ll not be able to participate in coaching or riding activities, but can enjoy the massive Afan trail and walking network which will be open to the public.
When does registration open?
Registration and coaching sessions sign-up will be open Friday 12th May from 16:00 - 20:00, and Saturday 13th May from 08:30.
Coaching places will be available strictly on a first-come-first-served basis. Please ensure that you arrive on time at the designated meeting point for your session.
Will the event be photographed?
Yes! We will have an official event photographer taking candid, action and atmospheric shots throughout the weekend. Photographs taken by her will be made public after the event. Plus of course we want to see your photos, tag #sistersofsend so that we and others can share!
DOGs are welcome!
We welcome all doggos! Please ensure you clean up any mess your doggo makes, and keep them by your side or on a leash. The event organisers will not take any responsibility for the health and/or wellbeing of your dog whilst at the event. Nor will the event organisers take responsibility for any loss, damage, theft or injury your dog may cause or experience.
Can I camp in my van?
Yes. Small vans and campers are welcome, however, bear in mind that your camping pitch will not be level so chocks are essential!
Can riders of all abilities participate?
Of course! We will be offering coaching sessions to suit all abilities. Other riding activities and trails are extremely fun whether you’re an experienced pro, or just getting your wheels rolling in the world of mountain biking.
What if I’ve bought a ticket but I can’t come?
If you cannot attend attend the event, you may transfer your ticket type to another individual by 28th April 2023 by emailing your details and the details of your transferee to sistersofsend@gmail.com.
No refunds will be made.
Who is in charge?
The Sisters of Send founders are Ally Campbell, Emma Hawkins and Jessica Strange.
What time can I arrive from on Friday May 12th?
The site will be open for arrival from 16:00 - 21:00, after which, the gates will be closed to arrivals and will re-open on Saturday May 13th at 8.30am.
What riding kit will i need to bring?
This is dependent on the weather conditions, the time of year and the event venue but the following is a rough guide to cover the eventualities of our wonderful Welsh weather!
A suitable mountain bike in good working order
An approved bike helmet
A full-face helmet for participation in 4X mates race
Gloves
Waterproof jacket
Base layers
Knee/shin pads
Elbow/forearm pads
Eye protection (eg glasses/googles)
Small rucksack
Trail snacks
Basic tools and spares for your bike
Container for fluids (eg bottle/bag bladder)
Suitable riding clothing for the weather conditions on the day
Plus, our brilliant brands at the event will have kit and bikes for demo (or even purchase!) as well as local bike shops such as the Afan Valley Bike Shed, Lodge Cycles and Afan a Blast.